We can speak for you, when you can’t.

MedicAlert® Foundation is a non-profit essential service charitable organisation that provides lifesaving medical emergency information services for people with allergies, disabilities, and other life-long health conditions.

What we do

MedicAlert® Foundation is more than a bracelet. We securely store our members’ medical information and make it accessible to first responders in emergency situations.

When our members can’t speak for themselves, and when the speed of response is imperative, MedicAlert® Foundation saves lives.

Verified Information

Digitally linked to a Medical ID that you also have an opportunity to review and moderate.

Prevent wrong treatments

Treatment harm ruins lives and kills people. The Foundation's service has proven to prevent harm and save lives.

Save lives

Providing critical information during emergencies, aiding informed decisions for timely and appropriate care.

Who we help

Whatever your needs are, you stay protected.

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Allergies

Including allergies to medications, nuts, latex, bees, penicillin, or food and environmental elements.

Learn more

Advance Care

Members can store their Advance Care Plans, Directives and other important Health documents.

Learn more

Implants & Devices

Pacemakers, Metal & Cochlear Implants, Stents. Make these known in an emergency.

Learn more

Health Conditions

Asthma, Diabetes, Epilepsy, Heart Disease, Rare Disorders or other Health Conditions.

Learn more

Medications

Taking Anticoagulants, Immunosuppressants, Insulin, Steroids or other medications vital to know in an emergency.

Learn more

Identification

We can identify and speak for you in an emergency.

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Carers & Guardians

We help carers and guardians of members by providing them with access to their family member's medical information, enhancing their ability to provide proper care.

Learn more Who we help

Whatever your needs are, you stay protected.

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Allergies

Including allergies to medications, nuts, latex, bees, penicillin, or food and environmental elements.

Learn more

Advance Care

Members can store their Advance Care Plans, Directives and other important Health documents.

Learn more

Implants & Devices

Pacemakers, Metal & Cochlear Implants, Stents. Make these known in an emergency.

Learn more

Health Conditions

Asthma, Diabetes, Epilepsy, Heart Disease, Rare Disorders or other Health Conditions.

Learn more

Medications

Taking Anticoagulants, Immunosuppressants, Insulin, Steroids or other medications vital to know in an emergency.

Learn more

Identification

We can identify and speak for you in an emergency.

Learn more

Carers & Guardians

We help carers and guardians of members by providing them with access to their family member's medical information, enhancing their ability to provide proper care.

Learn more

We’re an Emergency Health Information Service , with an ID.

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Patient Vitals Service

/month ( min. 12 month period, available to current enrolled members only )

Our primary membership plan offers you the flexibility to choose the billing cycle that best suits your needs.

Advanced Protection Service

/month ( min. 12 month period, available to current enrolled members only )

An upgrade to the Vitals plan enables you to store, and emergency services to access, your electronic legal documents such as Advance Directive, Enduring Power of Attorney, or Emergency Medical Action Plan.

Unique Medical ID's

Our Medical ID's not only help Health Professionals and Emergency Services identify you for quick access to your digital emergency health information records, they also play a vital role in ensuring your safety during incidents.
Choose a Medical ID that suits your style from our selection.

Bracelets

Necklaces

Accessories

Premium

Is MedicAlert® Foundation right for you?

Discover if MedicAlert® Foundation is the perfect fit for you. Explore the benefits, services, and how the service can enhance your healthcare journey.

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Membership Service

Explore the benefits, pricing options, and initiate your transformative journey into a vibrant community starting today.

Our service

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Why join the Foundation?

Discover the vital significance of this essential service and delve into a deeper understanding of Informed Consent. Embark on a journey of knowledge and awareness today.

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How does our service work?

Discover the procedures and methods for accessing crucial information services promptly in an emergency scenario when time is of the essence.

How it works

A Foundation that Cares

As a compassionate charity, the Foundation prioritises the safety of individuals with medical needs. Our mission: accessible essential services, secure databases, Medical ID's, emergency awareness. As a charity, we commit to selfless service. Your support betters lives for a safer, healthier future.

Support us to protect as many lives as possible.

No matter how small, every donation helps our non-profit Foundation’s work in a significant way for the benefit of all. We rely on the kindness and generosity of our members, their family, friends and the wider public. Please support us to help us work better for everyone.

Our heroes: You can be a hero too

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Workplace Training Assessment

At the Foundation, protecting your health, safety and well-being is our mission. Our online assessment is designed to help you learn and understand how MedicAlert®’s Service works, and what to do, should an accident or medical emergency occur, including if someone cannot communicate..

Completing the assessment demonstrates a commitment to safeguard yours or your employees health and safety, preventing avoidable harm and shows you understand the benefits of the Service. Learn about why people make their information readily accessible, to protect their best interests.

Member stories

Learn from real life experiences

Lesley

Taumarunui

A life-threatening accident led me to join Medic Alert after breaking my foot and experiencing anaphylactic shock during surgery due to anesthetic allergies. Thanks to my Medic Alert, medical professionals are now aware of my allergies, potentially saving my life in case of emergencies.

Read full story

Ken

Health Conditions

My Medic Alert bracelet will alert medical staff to the existence of my AUS should I ever be admitted to hospital in an unconscious condition as a result of a medical event or accident.

Read full story Your Support Network

We collaborate to enable you to stay safe and supported

Our network reaches beyond Doctors and Ambulance Providers, to engage with the wider community, through online forums, partnerships, local support groups and community organisations to improve awareness and therefore your safety in an Emergency. You too can connect with others who share similar experiences.

Healthcare
Providers Communities Workplaces MedicAlert®
Foundation

Have any questions?

Enquiring minds want to know. Below you will find answers to questions that we get asked about the most. Can’t find an answer? Let us know.

0800 840 111 service@medicalert.nz

General

Membership & Service

Products

I’ve found someones lost MedicAlert® Medical ID, how do I return it?

We provide a free lost and found service. If you find a MedicAlert® Medical ID, return it to the Foundation, PO Box 40028, Upper Hutt 5140. We will locate the member and forward it onto them at no cost. For privacy protection, we cannot release members personal information.

Can I update my information that first responders see?

Members can access their information anytime, just click sign in, or call Membership Services who can review your information with you over the phone once they have completed a security verification. Just remember, health information must come from your Health Provider. Any other information, it's important you update it regularly.

What is the 24/7 Emergency Hotline Service?

The 24/7 Emergency Hotline is a service provided by MedicAlert® Foundation New Zealand. It's accessible through the Central Emergency Ambulance Communications Centre in Wellington, funded by the New Zealand Government and staffed by Wellington Free Ambulance Employees. This hotline number, engraved on every member's MedicAlert® Medical ID and printed on every member's MedicAlert® Medical ID Card, offers immediate access to live personal, emergency contact, and health practitioner identification, along with cruicial medical information. It operates both within New Zealand and overseas through direct access to the Foundation's Global Access Service. On average, the hotline handles 300 - 400+ calls per month, as reported by the provider.

What are the ‘terms of agreement’ of membership, between the Foundation and its members?

MedicAlert® Foundation is a member owned service organisation that acts to support its members. The Member Terms Statement is the basis of contract or agreement between the Foundation and its Medical Identification Members. A copy is provided on the enrolment form, available 24/7 on the Foundation's website, or upon request.

Which Medical IDs do you recommend for children and toddlers?

We offer a variety of products including silicone and velcro sports bands. However, our stainless steel petite emblem comes highly recommennded for babies and toddlers.

My Medical ID has been broken, how do I get a replacement or repair?

Please contact us on 0800840111 before sending a product for repairs. Alternatively, you can order new products at any time over the phone or online.

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Ready to get started?

if you want to ensure that you and your loved ones are protected in the event of an emergency, start your MedicAlert journey now.

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